Reference

Open your account with clear terms

Our Terms & Conditions explain how your account, wallet, game access, and support contact work before you enter Dragon Tiger, Fortune Mouse, or the sportsbook.

Account rulesDANAOVOGoPayQRIS
pelita168 Open your account with clear terms
CONTACT ROUTES

Check terms questions with support

Terms questions should reach us through the channel tied to your account, because our team needs your registered phone number, username, and wallet reference before discussing…

Live chat Use live chat from the account menu when you need a quick reading of…
WhatsApp Send your username and registered phone number by WhatsApp when a term affects wallet…
Email record Use email for account closure, correction requests, or a written copy of the term…
ACCOUNT CARE

Browse how we apply account terms

Our policy handling is built around account evidence, not broad assumptions. We keep login records, wallet references, cookie settings, and support transcripts only as needed for account operation, dispute handling, and security…

Account data

We use your registered phone number, username, login history, and wallet references to apply the Terms & Conditions. These details help us verify account ownership before withdrawals or profile changes.

Payment records

DANA, OVO, GoPay, and QRIS references are kept with timestamps so we can resolve wallet questions under the terms. We compare sender details with your account before approving sensitive actions.

Cookie use

Cookies support login continuity, language preference, and basic session security on mobile browser and desktop. You can clear them in your browser settings, then sign in again through the account page.

Device checks

When a new device opens your account, our terms allow extra checks before wallet changes or withdrawal requests. This can include confirming your registered phone number through support.

Retention period

We keep account and support records while your account remains active and for a practical period after closure when needed for disputes, payment tracing, or legal requests.

Change requests

Ask support to correct your name, phone number, or wallet detail when it is wrong. We may request a matching payment reference before changing data tied to withdrawals.

Explore common Terms questions

These answers cover how our Terms & Conditions affect your account, wallet, device access, records, and support contact. They are written for practical account decisions, such as opening an account, checking a payment record, disputing a rule application, or asking us to update your stored details.

You accept rules covering account accuracy, login security, wallet matching, game access, support checks, and closure requests. You also agree that eligibility depends on local law and access is available only where local law permits.

Wallet checks help us confirm ownership before sensitive account actions. For DANA, OVO, GoPay, or QRIS, support may ask for the reference time, sender name, or registered phone number.

Yes, we may pause account access while checking mismatched wallet data, unusual device activity, repeated failed logins, or a support dispute. We explain the account step through live chat, WhatsApp, or email.

Sign in through the account page on your new mobile browser, then keep your registered phone number available. A new device can trigger extra confirmation before wallet edits or withdrawal requests.

Yes. Contact support with your username, registered phone number, and the detail that needs correction. For payment-linked data, we may ask for a matching DANA, OVO, GoPay, or QRIS reference.

Use email when you need a written record of a disputed term. Include the date, username, payment rail if relevant, device type, and the support conversation number if you have one.

Yes. The same account terms apply when you enter Dragon Tiger, Fortune Mouse, Aviator, or other lobby categories. Game access still depends on account status and local law where you are.