Reference

Open Legal Terms for Indonesia

We set out the account rules, data use, and access conditions in one place, and the same page works on mobile or desktop for you in Medan.

Local-law accessAccount dataCookie details24/7 chat

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Browse jurisdiction rules and data handling

pelita168 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our legal position is simple: access, account use, and any payment route are only available where local law permits. We may ask you to confirm your identity before we accept a request to change profile details, close an account, or check a transaction record. We keep

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a time-stamped record of logins, device access, and key account actions so we can handle disputes with a clear trail. Cookies are used for login state, page stability, and fraud checks, and you can clear them in your browser at any time. If you want to
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ask about data use, send the request through live chat or WhatsApp, and we will direct it to the right team. The same page also shows the local payment chips we support in permitted regions: DANA, OVO, GoPay, and QRIS.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Switch to direct legal help

If you need a legal correction, a data request, or help reading the terms, we keep three contact paths open.

DATA CARE

Explore account care and retention

We handle this policy area with short, traceable steps. Cookies keep you signed in, data logs help us confirm who made a request, and account security checks protect changes to your name…

Data use

We collect only the details needed for account operation, security, and request handling. That includes login time, device type, contact details, and basic payment references for DANA, OVO, GoPay, or QRIS when you use them.

Cookies

Our cookies remember your session, language choice, and page state so you do not have to sign in again every time. You can clear them in your browser, but some pages may ask you to log in again.

Account security

We may ask for a code, document match, or contact confirmation before we change sensitive account fields. That extra check helps us keep requests tied to the right account and reduces mistaken edits.

Retention

We keep logs and request records only as long as needed for account handling, dispute work, and recordkeeping. When the retention period ends, we remove or anonymize the data from active systems.

Change requests

If you want to correct your data, close an account, or ask what we store, send the request through live chat or WhatsApp. We will confirm receipt and ask for anything missing before we act.

Contact routing

For legal questions, use the contact path in the footer and choose the legal subject line. We route it to the right team, and if your request needs proof, we will say exactly what to send.

Head to legal answers for access

If you need a clear answer about legal access, data use, or record changes, start with live chat or WhatsApp and give us the account email and the exact request. We route the message to the right team, keep a written trail, and reply with the next action once the account details match. That keeps each request tied to the right account and avoids long back-and-forth.

Yes, you can open it on mobile or desktop. The terms apply only where local law permits access, and the same page shows the contacts you can use if you need a written answer.

We verify the account first, then update the specific field you named. For security, we may ask you to confirm your contact detail or send a matching document before we make the change.

We keep login time, device type, contact details, and request history so we can handle account access and disputes. When you use DANA, OVO, GoPay, or QRIS, we may keep the payment reference linked to the request.

Cookies keep you signed in, remember your session state, and help us spot unusual access. You can clear them in your browser, but some pages may ask you to log in again.

Send the request through live chat or WhatsApp, and tell us which account detail you want copied, corrected, or closed. We confirm receipt, check the account, and reply in writing with the next step.

We update the page when the legal text changes and keep the latest version at the same path. If the change affects your account, we will point you to the relevant section through support.

Open Legal Terms for Indonesia

Switch to direct legal help

Explore account care and retention

Data use

Cookies

Account security

Retention

Change requests

Contact routing

Head to legal answers for access

01 Can I open the legal page from Indonesia?

02 What happens if I ask for a data correction?

03 What account data do you keep?

04 Why do you use cookies and similar tools?

05 How do I ask for a copy or closure of my data?

06 How will I know if these terms change?

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